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Paradox - Feeling Machines and the Rise of Post-Modern Marketing

Read the story of marketing’s transformation – from interrupt-driven advertising and mass media to the emotional, psychological, technological and scientific truths at the center of all future customer experiences.

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Post-Modern Marketing will bring a much-needed rebalancing of marketing science and human emotion, on the back of new technologies that can help researchers and creatives alike find, touch, and engage human emotions as well as or better than modern marketing technology can count impressions.

Chapter 1

The Pre-Modern Era

To understand the forces that shape our discipline and the re-emergence of emotional engagement that characterizes Post-Modern Marketing, read this unique take on the origins of advertising and its symbiosis with buying behavior.

Chapter 2

Modern Marketing

This second chapter, Modern Marketing, begins with the rise of digital marketing and carries on through the development of social and mobile, marketing technology and programmatic buying–to today.

Chapter 3

Post-Modern Marketing: Welcome To WOW!

Marketers have always sought the Holy Grail of “wow”: ideas that inspire, excite and challenge the imagination – and that give customers an irresistible predisposition to favor one brand over another.

Chapter 4

The Near-Future of Marketing Tech

The latest advances in digital interaction technologies herald an AI-powered future where marketers create individualized brand experiences for each customer. But is B2B ready to realize the promise of Post-Modern martech?

Chapter 5

It Takes a Brand Village

“Don’t forget that in B2B, we are human beings first and business people a distant second. So, marketers must work to understand more about the emotional human in the customer, not merely the business role.” Derek Stewart, Chief Strategy Officer, Stein IAS

Chapter 6

Post-Modern Creative and Content Experiences

In the Post-Modern Marketing 'Age of Wow!', marketing is experience. And, as it turns out, experience is marketing.

Chapter 7

The Near-Future of Brands


Chapter 8

Organizational Culture in a Post-Modern World


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